Our Employees
Staff training and development is a major priority for JJB and in September 2007, JJB opened a Training academy. The academy has a team of ten dedicated trainers and provides training for all levels of staff at its retail stores, with a focus on providing customer service and achieving product knowledge.
In addition to developing courses for retail store staff, the academy is currently developing an Institute of Leadership Management course for retail, head office and distribution centre managers to improve their management skills. Driver training is provided to employees using fork lift trucks and other handling equipment, in order to improve safety in the Distribution centre.
The Group financially supports those employees wishing to obtain relevant professional qualifications whilst in its employment. Professional staff are also encouraged to attend training courses and seminars as and when necessary, in order that they keep up to date with developments relevant to their work and areas of expertise. Career progression is available to employees across the Group.